Need Help? Start Here.

We know that choosing the right rooftop curb or sheet metal solution can raise a lot of questions—especially when timelines are tight and every detail matters. This FAQ section is designed to give you quick, straightforward answers to the questions we hear most often. Whether you're planning a new installation, working on a retrofit, or navigating custom specs, we've got the insight and experience to guide you.  And don’t forget to check out The Curb Connection—our resource hub where we break down complex installations, answer real-world questions, and share practical solutions to help you get the job done right.

If you don’t see your question here, feel free to reach out.

FAQ's

What types of curbs do you manufacture?

We specialize in rooftop curbs, adapter curbs, equipment rails, and custom sheet metal products—all built to meet OEM specifications.

Can you fabricate curbs for discontinued or older units?

Yes. With the right measurements or model information, we can design adapter curbs to fit even outdated or hard-to-source rooftop units.

Do you provide wind and seismic certifications?

Yes, we offer curbs with wind and seismic certifications upon request to meet local code requirements and structural standards.

How quickly can you turn around an order?

Our typical turnaround time is 5–7 business days for standard orders. However, during our busy season (March through September) or for large or custom orders, we recommend placing your order at least 4–6 weeks in advance to ensure on-time delivery. Early planning helps us secure materials, prioritize fabrication, and avoid delays—especially when schedules are tight.

Do you ship outside of Texas?

Absolutely. We offer nationwide shipping and regularly work with contractors across the U.S.

What information do I need to request a quote?

Ideally, you’ll need the unit model number, curb dimensions, and whether it's a new install or retrofit. Our team can guide you through it if needed.

At what stage should I involve Complete Curb Products in the planning of my project?

The earlier, the better. Involving us during the planning or design phase allows us to review unit specs, confirm measurements, and recommend the best curb solution—saving you time, cost, and potential rework. For retrofits or complex installs, early collaboration ensures compatibility and helps prevent last-minute issues on the job site.

Do you offer field measurement services?

Yes. For local projects, we can provide expert field measurements to ensure accuracy and avoid installation issues.

Can I speak directly with someone about my project?

Yes! We pride ourselves on responsive support. Call us at             (713) 690-1622 and we’ll connect you with the right team member.

Still Have Questions? Let’s Talk.

Still have questions? We’re here to help. Whether you're planning a new install, tackling a retrofit, or just need guidance on the right curb solution, our team is ready to support you every step of the way. And don’t forget to check out our new Curb Finder tool—a quick and easy way to match your rooftop unit with the correct curb.


Need personalized help? Give us a call at (713) 690-1622. We're just a phone call away. Or send us a quick message by clicking the link below.